UK Standard Delivery – £4.50

Delivery for this service is 2 – 3 working days. This service includes the United Kingdom mainland, Northern Ireland, Scottish Highlands and Islands. The Channel Islands are also included within this service. Channel Islands customers may have to pay import duty, and there may be a slight delay in delivery due to customs inspection.

We aim to have your order with you within 3 working days, where a signature will normally be required on arrival. You are able to nominate an alternative delivery address (such as your place of work) at the time of ordering, if this is more convenient for you.

For personalised iD products, please add two (2) working days to delivery.

EU Standard Delivery £9.00

Delivery usually within 3 – 4 working days. We strive to have your order with you within 4 working days.
Please note that orders over a certain value may be delivered via a specialist courier. This type of courier will typically require a signature, and may not make deliveries on Saturdays.

Dependent upon the carrier used for this service, if you are not able to take delivery of your order, the parcel will be taken to either your local Post Office sorting office or the carrier’s local depot. You will be advised which location and how you can collect your order on the card the carrier leaves at the delivery address.

For personalised iD products, please add two (2) working days to delivery.

Worldwide Non EU £18.00

Delivery for this service is 7 -10 working days, we strive to have your order with you within 8 working days.
Saturday delivery may be possible, but this varies by country. Delivery to PO boxes is unfortunately not available.

For personalised iD products, please add two (2) working days to delivery.

The cost advised to you will exclude United Kingdom VAT as non-European Union orders are exempt.
Please note that orders over a certain value may be delivered via a specialist courier. This type of courier will typically require a signature, and may not make deliveries on Saturdays.

Dependent upon the carrier used for this service, if you are not able to take delivery of your order, the parcel will be taken to either your local Post Office sorting office or the carrier’s local depot. You will be advised which location and how you can collect your order on the card the carrier leaves at the delivery address.

Import duty

Customers are liable for any local sales taxes or import duties charged on your item(s). Customers are also responsible for providing any information required by local customs to ensure goods are cleared. Customs charges vary from country to country, and we cannot advise how much they will be.

For more information on customs and import duty charges we recommend you contact your local customs office. Occasionally goods may be subject to delays due to customs or weather.